Cancellation policy

Some items in our store may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases.

Subscriptions 

When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select. 
Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance. 

Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it.

If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there.

See our returns policy for more details on returns and refunds. 

Readings and Mediumship services 

All Tarot and mediumship Readings 🔮 provided by Mystic Academy are non-refundable and cannot be cancelled once booked

By booking a session you acknowledge and agreed to the following:

No refunds are offered for change of mind, Missed appointments, dissatisfaction with the outcome of a reading, or perceived accuracy of information provided.

If you are late to your session, the reading time will be reduced accordingly and will not be extended.

If you do not attend your scheduled appointment a no-show, your booking fee is forfeited

Rescheduling may be considered only in exceptional circumstances and he solely at the discretion of Mystic Academy

All sessions are provided in good faith and are based on an energetic interpretation results are not guaranteed

We encourage you to ensure you are fully available, prepared, and in the right mindset before confirming your booking. By proceeding with the booking you confirm you understand and accept the cancellation and refund policy.

Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.

You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds.